Refund Policy
Appointment charges once paid cannot be returned / refunded under any circumstances. However, you can reschedule your appointment by paying nominal price.
On the other hand, if you wish to cancel your request after paying the fee online then you are subjected to avail a refund of 50% of your amount.
Once the appointment is booked then we are unable to offer you any refund because that appointment could not be used for any other applicant.
CANCELLATION REGULATIONS
You may terminate your agreement with us at any time. We shall be entitled to be paid for the efforts we have made. After ensuring your successful appointment, you are not entitled to raise any refund request.
If the consumer has made an express request and acknowledged that they will lose the right to cancel once the contract has been fully performed, they are subjected to no refund.
The Regulations give consumers an extended ‘cooling-off’ period for distance and off-premises contracts. If the trader has sufficient time (say two or more months to provide visa services to their customers), consumers will have 14 days’ time from receipt of the services agreed to cancel the contract. Consumers however are obligated to pay nominal charges that are incurred during the process of their application.
Appointment once scheduled can be changed / cancelled at any moment. However, you are subjected to pay £25 to seek for re-appointment or re-scheduling your appointment.
If the applicant somehow fails to attend the interview on the appointment date, he/ she is subjected to an additional charge for re-scheduling any appointment. We do not guarantee next day appointment and a fresh application has to processed in this case. Thus the applicant is entitled to make necessary adjustments of the travelling date, flight booking and hotel bookings etc.
Note:As per the conditions mentioned at The Consumer Contracts (information, cancellation and additional charges) Regulations 2013 , the information required in Schedule 2 in relation to cancellation rights may be given in accordance with the model instructions on cancellation which are set out in Part A of Schedule 3. This is however not mandatory, but if the trader supplies these instructions he will be treated as having complied with his obligations in this respect.
Applicable Law
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. If in case of disputes India’s jurisdiction will apply and the place of jurisdiction shall be exclusively Jaipur Rajasthan.